Email and Website Privacy Policy

(includes GDPR, e-mail use, cookies)

Privacy Policy
This privacy policy sets out how SIA Dr. Tereško Tējas (hereinafter – “We”) collects, uses and protects your personal data when you use our websites www.fitoterapija.lv and www.herb-lust.com.

1. What information we collect

• First name, last name
• Contact information (email, phone number, address)
• Order and payment data
• Website usage data (cookies, IP address, browser type, pages visited)

2. How we use your data

• For processing and delivering orders
• For invoicing and accounting
• For customer support
• For email marketing (if consent is given or based on legitimate interest)
• For analytics and ad personalization (cookies, pixels)

3. Use of email addresses for marketing

• If you subscribe to our newsletter or agree to receive marketing communications, your email address will be used to send:
 • special offers and discounts,
 • product and event news,
 • gift and loyalty promotions.
• Legal basis: Your consent (GDPR 6(1)(a)) or legitimate interest (GDPR 6(1)(f)).
• You can unsubscribe at any time using the link at the bottom of each email.
• Your email address will be stored until consent is withdrawn or an objection is raised.

4. Data transfer to third parties

• Payment service providers (e.g., Stripe, PayPal, banks)
• Delivery companies (Omniva, Latvijas Pasts, DPD, etc.)
• IT and marketing service providers (e.g., MailerLite, Google, Meta, TikTok)

5. Storage periods

• Order data – 10 years (due to accounting requirements)
• Marketing data – until consent is withdrawn
• Cookies – according to cookie validity period

6. Your rights

• Request access to your data
• Rectify or erase data
• Restrict processing or object to it
• Withdraw consent for email marketing
• File a complaint with the Data State Inspectorate

7. Use of cookies

• Necessary cookies – for basic website functions
• Analytics cookies – Google Analytics
• Marketing cookies – Meta Pixel, TikTok Pixel
• You can change browser settings and delete cookies at any time

8. Contact information

SIA Dr. Tereško Tējas
Email: info@fitoterapija.lv